For Customers in United States:

Shipping service

We currently use Canada Post, USPS or Fedex to ship products to customers in United States. It takes 7-10 business days if there is no delay at the Customs. Due to the safety measure, please allow 1-3 business days for our staff to process the order at our warehouse locations.
You can check your order status here.

Shipping Partners

Our shipping partners include USPS, UPS and Fedex. The choice is based on the type of shipment. You may see the USPS label started from WA, US. That is the first stop after our trucks cross the border.

Latest update from U.S. Customs and Border Protection

As of the latest update from the U.S. Customs and Border Protection, there are specific regulations in place for the importation of over-the-counter medicines, including toothpaste.

For each shipping address, when importing over-the-counter medicines, the quantity of each product (i.e., single SKU) in an order should be no greater than a 90-day supply. If an order consists of multiple products (SKUs), this is acceptable as long as the quantity of each individual product does not exceed a 90-day supply.

It is important to note that these restrictions specifically apply to over-the-counter medicines. For other categories of products such as cosmetics, skin care, food, and any other non-medicine related products, different rules apply. These products are subject to Section 321, and shipments valued at $800 or less are usually duty-free and are referred to as a Section 321 entry.

Subscription Option (Paused)

For health reason, if you need certain products continuously, you could consider our subscription service.

Please contact us by email [email protected]

Please use “Subscription Service” as the email title, and include the sku and the link from our site as well. Our staff will help you out.

For subscription order, the shipping fee of each shipment can get $10 USD off. 

Subscription service paused by Aug 24, 2022. All previously contacted customers will still enjoy the rate.