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Accepted Currency

We mainly accept payments in USD and CAD, meanwhile other major currencies are possible but the total amount will vary based on the target exchange rates and tax policies of each country. 

Accepted Credit Cards

  • Visa
  • Mastercards
  • American Express
  • Discover

*Taxes are calculated by your local bank and location.

Inventory

CTC Health strives to provide our customers with the most accurate and up to date information on stock availability. It is important to note inventory levels are frequently changing due to high traffic volumes online. This can sometimes result in an item no longer being available at the time the order is fulfilled. We apologize for any inconvenience.

Should you have any questions in regards to your order or inventory availability, please contact Customer Support by submitting an electronic form on our Contact Us page.


Purchase Instruction

Hello Valued Customers,

We understand that shopping online can sometimes be a confusing and daunting experience, especially if you are not accustomed to it. This guide will provide you with step-by-step instructions to ensure a smooth and easy shopping experience on our website.

Step 1: Access the Website Visit our website by typing the web address into the address bar of your browser. The web address is: https://ctchealth.ca/.

Step 2: Browse Products You can search for specific products by using the search bar located at the top of the page. Alternatively, you can browse through categories of products by selecting options from the navigation menu.

Step 3: Select Products Once you find a product you want to purchase, click on the product image or title. This will take you to the product page where you can find more details about the item. To purchase, click the “Add to Cart” button. You can also adjust the quantity if you need more than one.

Step 4: Review Your Cart After adding products to your cart, you can review them by clicking on the shopping cart icon, or visit page https://ctchealth.ca/cart/  usually located in the upper-right corner of the page. Here, you can see the items you’ve added, and you can adjust quantities or remove items.

 

Step 5: Proceed to Checkout When you are ready to make your purchase, click on the “Proceed to Checkout” button in your cart. Or visit https://ctchealth.ca/checkout/  This will take you to the checkout page.

Step 6: Enter Your Information On the checkout page, you will need to provide information such as your name, address, and payment details.

Step 7: Review and Place Your Order Before finalizing your order, review all of the information to make sure it is correct. Once you are satisfied that everything is in order, click on the “Pay Now” button.

Step 8: Order Confirmation After placing your order, you should see a confirmation page. This means that your order has been successfully placed. You will also receive an email confirmation with the details of your order.

Step 9: Track Your Order You can monitor the progress of your delivery at the following link https://ctchealth.ca/track-your-order/ . Keep an eye on your email for a tracking number and instructions on how to use it.

Step 10: Need Help? If you have any questions or encounter any issues, don’t hesitate to contact our customer support. You can reach us via email, phone, or the contact form on our website.

Thank you for shopping with us. We hope this guide has made your online shopping experience a pleasant one.

Warm regards,

CTC Healthcare Customer Support Team